Business: The Value of Communication

In today’s business world, communication is crucial and of the upmost important.  First of all ineffective communication is very costly, $3.1 billion dollars is the estimated value that American businesses spend yearly to train people just to write. It is also a big factor as far as the hiring process goes 80% or more of businesses, assess writing skills as far as traditional communications go. (Blalock, 2005)

Due to globalization, technology and so forth, business communication is key to a firm’s success. Not only how an individual communicates as far as grammatical, verbal and physical presentation is concerned but also now by electronic communications. Many companies and individuals alike communicate by way of internet. The World Wide Web and today’s available software provide ways of having board meetings with each member being spread out in different locations (Towns, states, countries, etc.) (Poma)

Business communications is especially unique for many factors; such as it having to pertain to various relationships driven by profit. How a customer views the service they receive, as far as customer service communications, response time, presentation and actual service received. How managers communicate with their employees and etc. The score on ones level of communication would be the basis of one’s perception of how efficient the company or person is.

Yes, I believe there is more than one reason for an individual or firm to communicate besides profit, but truly ask; what is the basic reason one involves oneself in business at all?

 References

Blalock, M. (2005, December 23). Listen up. Retrieved October, 2008, from Wisconsin Business Alumni “Update” Web site: http://www.bus.wisc.edu/update/winter05/business_communication.asp

Poma, N. (n.d.). Business Communication. Retrieved October, 2008, from Capital.com Web site: http://www.capital.com/business-operations/communications.aspx