10 top call centers in the Philippines. Sources:Feedbacks, local newspapers and wikipilipinas.org. (BEWARE: please don’t take this seriously. This is subjective and bias. If you think your call center deserves to be in this list, then I say that’s your own bias too. I respect that.)

Call center industry is one of the fastest growing jobs in the world. In the Philippines alone, it is considered as the Sunshine Industry due to its massive expansion over the last 10 years. Because of that, it has become an apple of almost every graduate’s eyes. It attracts lots of graduates to work as call center agents. As they say, all eyes on the apple. So nowadays, lots of issues are thrown over the big apple which is the call center – issues like the high risk of HIV. People are also fond of ranking the call centers based on their experiences. So, here are the top 10 call centers in the Philippines:

10. Aegis People Support.  In October 2008, People Support merged with Aegis. Since then, continued to be one of the fastest growing BPO companies. In the Philippines alone, Aegis People Support has 5,000 workstations.

9. HSBC EDP. They are the ones catering HSBH clients worldwide.

8. IBM Daksh. One of India’s largest BPO companies in the Philippines

7. Teletech. Its services include business process management, seamless global services and facilities management. It has a strong partnership with the country’s leading telecommunications provider PLDT.

6.eTelecare Global Solutions.  One of the leading contact center outsourcers…

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5. Sykes Enterprises.  Provides outsourced customer contact management solutions and services in BPO companies.

4. Convergys. They take pride in as a leading provider in companies including communications, financial services, technology, etc. to 70 countries with 35 different languages.

3. Teleperformance.  One of Teleperformance’s pride is their ISO certification. It has 6 contact centers and more than 7,000 workstations. This BPO company offers automation solutions in insurance, finance, travel, telecommunications and other fields.

2. Ambergis. Lots of agents are saying this is a good company considering their good facilities, good trainings and good accounts.

1. 24/7 Customer. It was named as the world’s best call center based on their consistent strength of human capital performance, leadership impact, CEO commitment, corporate direction and client and employee satisfaction.