The best place in India to live, work, and to set up a business.

Gurgaon situated in the northern side of Haryana, Gurgaon is well-known both for its upscale shopping malls, IT enabled-companies and BPO firms. Home of a top BPO’s, the city has certainly become an outsourcing hub in India. Even though there was a time when this Cyber City was quite far from people’s priority list, however, these days Gurgaon counted among the best spots to setup a BPO/Connect Centre in India. World class infrastructure, financials like real estate price and cost of living, governmental support, social and political stability are a few of the key factors that are accountable for the constant growth of BPO firms in Gurgaon. Next to this, workforce and proximity to the airport are some other vital factors that are a lot considered by most investors before starting a BPO in Gurgaon. As per a study done by NeoIT, an off shoring consultancy, on 27 cities in India to judge their Offshore Competitiveness, Gurgaon is the only perfect location for software and outsourcing. Out of the score of 120, Gurgaon scored 100 points and Bangalore came at the second spot.

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With the opening of multilane highways present smooth connectivity between Gurgaon city and Delhi, commuting to and fro is a comfortable and enjoyable task. With the extension of Delhi Metro to Gurgaon and an eight lane toll expressway between Delhi & Gurgaon.

Some of big BPO’s list of Gurgaon includes IBM-Daksh, GE Caps, HCL Technologies Limited, Wipro Limited, 24/7 Customer, Inc., Progeon, Convergys, Accenture services, Mphysis, IGate Global, Transworks, Genpact, WNS, AMEX, Agilis International etc. In fact, the list is really getting longer with the rapid arrival of new BPO’s in Gurgaon.

If we talk about job opportunities for professionals in Gurgaon’s BPO firms are concerned, there is a wide collection of tasks pertaining to operations, project management, client servicing, human resources, administration, accounting, technology, etc. to perform. These BPO companies in Gurgaon are generating plenty of job opportunities for candidates fresh from graduation.

As per NASSCOM estimates, the Indian BPO industry has acquired a 2% market share of the global market in the financial year 2002-03 and it is predictable to grow to 4.8% by the year 2008. In addition, it has also indicated that customer care will remain on top position in terms of growth area and will account for between Rs.39, 200 crore to Rs.41, 650 crore by the year 2008. Thus there is a bright future for all investors who are planning a set up a BPO in Gurgaon.