Customer Satisfaction: Part 2

Customer Satisfaction: Part 2

After carefully researching customer satisfaction problems regarding JetBlue airlines and the 10 Demandments of the customer service needs and resolutions, the team of analysis came to the conclusion that JetBlue airlines is rising in the airline industry. JetBlue is clearly showing that their best interest is the consumer’s satisfaction with their services as well as by offering cheaper rates.

Customer Satisfaction: Part 1

Customer Satisfaction: Part 1

After carefully researching customer satisfaction problems regarding JetBlue airlines and the 10 Demandments of the customer service needs and resolutions, the team of analysis came to the conclusion that JetBlue airlines is rising in the airline industry. JetBlue is clearly showing that their best interest is the consumer’s satisfaction with their services as well as by offering cheaper rates.

10 Different Ways You Can Keep Your Staff on Board

10 Different Ways You Can Keep Your Staff on Board

Management of staff requires discipline, but there are good and bad ways to do it.

Ebay Feedback Manipulation

Ebay Feedback Manipulation

Ever tried to work the system? We’ll look at Ebay’s feedback system, attempts at manipulation and the repercussions.