How Good Customer Service Training Can Aid Your Roi

How Good Customer Service Training Can Aid Your Roi

Learn how good customer service training can help your bottom line.

The Formula ROI

The Formula ROI

I talk about the formula of becoming rich called ROI. Most rich people that you have heard of think in terms of ROI, in some way.

Brainstorming: The Key Steps to Success

Brainstorming: The Key Steps to Success

Brainstorming and idea generation sessions are a great way to spark you business but are you doing it right or are your employees wasting endless resources and time and not coming up with the end solution?

How to Get a Business Proposal Accepted

How to Get a Business Proposal Accepted

Every year, thousands of people create a new business. However, financing options are not strong this year or for 2009. Therefore, entrepreneurs must find ways to stand out.

Is Employee Turnover Holding You Back? Unlock the Secrets of High Performance Hiring

Is Employee Turnover Holding You Back? Unlock the Secrets of High Performance Hiring

Finding and hiring the right employee can make or break a company. A bad hire can cost as much as five times their annual salary. Companies that do it well tend to perform better financially, have lower turnover rates, and have stronger reputations within their market.